| faisal | Date: Saturday, 2009-06-06, 3:21 PM | Message # 1 |
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Sergeant
Group: Administrators
Messages: 34
Status: Offline
| ice³ is designed to be as easy to use as a home worker as an office based worker. Whether using IP connectivity or PSTN phone lines, a simple configuration change allows users the flexibility of signing onto the system from home, alternate office or mobile. When logged on, they will take calls as normal. The end customer sees no difference. Some ice³ customers operate their entire call center this way.
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